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All items subject to prior sale

Since most items listed on our site are currently on display at our shop location and since the Internet allows for multiple buyers to place orders concurrently, all items listed on our site are subject to prior sale. We process all orders in the same sequence as we receive them and will let you know if someone else's order was received prior to yours.

Payments

We will hold an item for up to 10 business days while awaiting your payment. Money orders or certified bank checks are usually shipped the next business day following receipt. Personal checks are OK, but items paid by personal check are held up to 10 business days while your check clears the banking system. We're unable to process credit cards at this time (sorry!).

Shipping

Buyers pay for shipping, handling, insurance if desired, and all applicable taxes and duties. We will do our very best to keep these costs to a minimum, while still ensuring safe delivery of the item(s) you purchased. On more expensive items we will double box. We buy a lot of glass ourselves and really hate when things show up damaged!

We usually ship via U.S. Postal Service Priority Mail, but will ship UPS or Federal Express if you request. Customers outside of the USA should contact us with their shipping preferences. If we have your E-mail address on file, we will let you know when we ship.

Returns

We want you to be 100% satisfied with the items you purchase from us.

We accept returns for any reason if notified within seven days of receipt. If the item is not as we represented, we'll take it back and pay for all shipping related charges. If you decide you just don't want to keep an item, we'll be happy to accept the return, but you must pay for all shipping related charges. We do not charge any restocking fees at this time.

All items must be returned with our item labels intact (i.e. unwashed), and in the original packing materials whenever possible (unless damaged by the shipper).

Layaways

We allow most items over $25 to be placed on layaway. Please contact us for layaway terms.

We're buying!

We're always looking for quality pattern and art glass to add to our inventory of items for sale. If you have something for sale, please send us an E-mail including a description and/or a photo image of the item. We'll get back to you shortly!

Consignments

We'd be happy to include any items you wish to sell yourself on our site's listings. Please contact us for consignment terms.

Want list

As collectors, it seems we're always looking for that one item to represent a pattern or to complete a set. We help you do the same by maintaining a "want list" for our customers. Send us an E-mail with the patterns or items you are looking for and if a match passes our way, we'll try and let you know before posting the item on this site.

Please send us your comments

We're always striving to serve you better and welcome any comments (pro or con) that you may have. Please let us know what you think of our web site, our item selection, our pricing and our policies. We learn something new about antiques and the Internet every day!


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